Processing Time

Orders placed through Mtmoiss take about 2-4 business days to process.

Order Changes and Cancellations

Order Changes and Cancellations are available before the product is shipped.

Please note that if you cancel an order for personal reasons, Mtmoiss will charge a 5% processing fee.

If you have any questions about your order, please contact our customer service before the order is shipped.

Shipping Time

Orders would take about 2 to 8 business days to ship from our warehouse to your place.

Shipping Methods

Standard Shipping: it always take about 10-15 days for international shipping.

Shipping Fee

Now, for orders within the US, we use a flat rate of $6.99.

Now, for orders within the EU areas, we use a flat rate of $6.99.

Track Your Order

Track Your Order

When you place an order on Mtmoiss, you will receive a shipping information email automatically from Mtmoiss. And customers can also track the order through the button “TRACK”.
You can also check package status by visiting this URL: https://www.17track.net/en. If you have any questions about the shipping process, please contact our customer servic .

When you purchase multiple items (including accessories), your order will most likely be split into multiple packages. Don’t worry, Mtmoiss will not miss any item.

Order Return

Mtmoiss supports returns within 30 days after the package is delivered. Learn more, please visit here .